I'm a Lead Product Designer at Aflac with 12 years of experience focused on leveraging design to drive business outcomes and solve complex problems. My approach is rooted in critical thinking, data-driven decisions, and delivering measurable results.
Over the past 5 years at Aflac, I've led high-impact UX projects that directly contributed to business growth and efficiency. These include implementing a passwordless login system with Passkey, streamlining UX alignment across 6 teams for a new payment system, migrating two design libraries into Figma to optimize collaboration, and rebranding the Charlotte Aflac office to enhance brand consistency.
I bring a detail-oriented, results-focused mindset, combined with a strong emphasis on teamwork and cross-functional collaboration.